Terms of sale
Last updated: [DATE]
1. The seller
[COMPANY NAME — legal form — registered address — company registration number — VAT number where applicable — contact email — telephone]
2. What is sold
A personal reading of a tarot spread, written from the information you provide (question, context, first name, date of birth) and the cards drawn, then delivered as a PDF document by email.
The spread itself and the meanings shown on screen are free. Only the full reading is paid for.
[TO BE DECIDED: statement on the entertainment character of the service — common practice in the sector, to be confirmed]
3. Price and payment
The full reading is sold at €2.90 including tax. Payment is made online by bank card through Stripe. No banking data passes through or is kept by Voyance-AZ.
4. Delivery
The report is generated and then sent to the email address you gave, usually within a few minutes. If a technical incident occurs, generation is automatically retried and the report is sent as soon as it is ready.
5. Right of withdrawal
The report is digital content supplied immediately. Under article L221-28 of the French Consumer Code, you expressly waive your right of withdrawal by ticking the box provided when ordering, and you acknowledge losing that right as soon as performance begins.
[TO BE CONFIRMED: exact wording of the waiver and its consequences]
6. Refunds
[POLICY TO BE DEFINED: grounds for refund — report not delivered, technical incident — time limits and procedure]
7. Your data
The details are in the privacy policy. At any time, the link you receive by email lets you read again or permanently erase your reading.
8. Complaints and disputes
[COMPLAINTS CONTACT + CONSUMER OMBUDSMAN (required for sales to consumers in France) + competent court]